Duluth Trading Company No Bull Guarantee Review
I received my first item from Duluth Trading Company as a gift on Father's Day of last year. It was a pair of Fire Hose Flex Pants. They weren't cheap and I would never have spent $70 on a pair of pants, but I'm sure glad I did. 6 months went by and I had a problem with them. I've heard they were good with returns and honoring their product, but I was was weary.
Let's start off talking about these pants. Rugged, durable, and most importantly they are comfortable. I've never found a pair of pants that have fit or felt better. The problem I had was that one of my pairs somehow shrunk quite a bit. I could still wear them but I had lost a good inch on the lenght and they were a little tight. I know it was weight gain or anything like that because the other pairs I had bought still fit great.
I've heard from several people how good they are with their No Bull Guarantee but I was skeptical. First off, I didn't have a receipt as it was a gift. Second, it had been 6 months of wearing them. (They had stains, and faded a bit.) And thirdly, what company is going to replace a piece of clothing that shrank most likely in the wash?
Duluth Trading Company did. I explained that these pants had shrunk unlike my other ones and she said it is very rare but it does happen. I gave her the name of who bought me the pants and they had me go pick up another pair. No charge, no hassle, no problem.
I was so happy I went and bought another pair, a new belt, and a new shirt. I'll have to say that I am very happy with the products and the company and there really was "no bull" to deal with on my return.